On-Site Course

Effective Comunication for Financial Institution Supervisors

June 9-12, 2025

INSTRUCTOR: Board of Governors of the Federal Reserve System

DATE: June 9 to 12, 2025

SCHEDULE: 09:00 to 16:30 hours

LANGUAGE: English

PLACES: 1 participant per institution

REGISTRATION DEADLINE: May 28, 2025

ASBA CONTACT: Nancy Vallejo Guerra | Training

Course Overview

The objective of the course is to provide participants with a comprehensive overview of key “soft skills,” including interpersonal skills, team dynamics, the value of divergent views, micro aggressions, and questioning techniques. The course will offer practical opportunities to develop presentation and communication skills, receive coaching, and give constructive peer feedback. It will also focus on conducting effective meetings and encouraging collaboration in a bank examination setting.

Course Objectives

  • Identify and demonstrate communication skills that maximize meeting effectiveness.
  • Understand different communication styles and how they impact team dynamics.
  • Understand the latest topics in the study of corporate “soft skills”, including micro aggressions and the role of divergent views.
  • Conduct meetings with management involving adverse examination findings and difficult situations while demonstrating an ability to effectively handle conflict or confrontation

Participant Profile

This course is intended for all bank supervisors who work in team situations, lead bank examinations, or manage projects while also making presentations to the management of their supervisory entity and/or their supervised financial institutions.

Instructor

Host