Central banks and financial authorities are under pressure to adapt to rapidly evolving global conditions driven by technology, new business models, and workforce shifts. While their mandates are expanding, budgets and headcounts remain flat, requiring significant internal transformation and a mindset shift.
These institutions must improve in areas like strategic planning, resource allocation, and digitization to better fulfill their roles. However, cultural and operational norms make this transformation challenging.
A survey with key global stakeholders from these institutions by Oliver Wyman reveals broad willingness to change but highlights key areas needing work:
- Strengthening leadership with skills in influence and accountability.
- Transforming HR with tailored workforce planning.
- Enhancing internal operations to support core functions.
- Investing in technology, especially AI, to drive innovation.
- Developing better decision-making and steering capabilities.
Categories:
Recommended Readings
